Terms & Conditions
Please read these terms carefully before using zoya9. By accessing our platform, you agree to be bound by the conditions outlined below.
Welcome to zoya9, Bangladesh's trusted online gaming destination. These Terms & Conditions govern your use of the zoya9 website, mobile platform, and all associated services, including cricket betting, live casino games, slots, and other gaming products offered on our platform.
By registering an account, accessing our website, or using any services provided by zoya9, you confirm that you have read, understood, and agreed to be fully bound by these Terms & Conditions, along with our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.
Use of the zoya9 platform is strictly reserved for individuals who meet all of the following eligibility criteria. It is your responsibility to verify that you qualify before creating an account or placing any wager.
- You must be at least 21 years of age. zoya9 is strictly a 21+ platform.
- You must be accessing zoya9 from a jurisdiction where online gaming is not explicitly prohibited.
- You must not be acting on behalf of a third party when registering or operating an account.
- You must not be a self-excluded individual or have been previously barred from using zoya9 services.
To access the full range of services on zoya9, you are required to complete the registration process and provide accurate, current, and complete information. zoya9 reserves the right to conduct KYC (Know Your Customer) checks at any point during your membership.
- Each individual may hold only one active account. Duplicate accounts will be permanently closed.
- You must provide a valid mobile number and agree to receive verification communications from zoya9.
- Account information must be kept up to date. Failure to maintain accurate records may result in account suspension.
- zoya9 may request identity documents, proof of address, or payment verification as part of the KYC process.
zoya9 supports multiple payment methods for Bangladeshi players, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are conducted in Bangladeshi Taka (BDT). We are committed to processing withdrawals promptly, subject to successful verification of identity and compliance with our policies.
The following conditions apply to all financial transactions on zoya9:
- Minimum deposit amount is ৳500. Minimum withdrawal amount is ৳1,000.
- Withdrawal requests are processed within 24-72 hours under normal operating conditions.
- Funds may only be withdrawn to the same payment method used for the original deposit (same-source rule).
- zoya9 reserves the right to delay or withhold any withdrawal pending completion of KYC verification.
zoya9 does not accept payments from third-party accounts. The name on your payment account must match the name registered on your zoya9 account. Any mismatch may result in transaction reversal and account review.
zoya9 offers a range of bonuses and promotional incentives for eligible players. All bonuses are subject to specific wagering requirements and terms. Misuse of bonus offers, including the creation of multiple accounts to claim bonuses more than once, will result in immediate account termination and forfeiture of all associated funds.
- All bonuses must meet the stated rollover requirement before withdrawal is permitted.
- Bonus offers are non-transferable and may not be exchanged for cash outside of the rollover terms.
- Welcome bonuses apply to first-time deposits only and cannot be claimed more than once per account.
- zoya9 reserves the right to modify, suspend, or cancel any promotional offer at any time without prior notice.
The following actions are strictly forbidden on the zoya9 platform. Violation of any prohibition below will result in immediate account suspension, permanent ban, and potential legal action where applicable.
- Using automated bots, scripts, or any software designed to gain an unfair advantage over other players or the platform.
- Engaging in money laundering, fraud, or any other illegal financial activity through the zoya9 platform.
- Sharing, selling, or transferring your account access credentials to any third party.
- Attempting to exploit technical errors, glitches, or vulnerabilities in the platform for financial gain.
- Providing false or misleading personal information during registration or any subsequent verification process.
All content available on the zoya9 platform, including but not limited to software, text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, is the exclusive property of zoya9 or its content suppliers and is protected by applicable intellectual property laws.
Unauthorized reproduction, distribution, modification, or public display of any zoya9 content is strictly prohibited and may result in civil and criminal penalties. You are granted only a limited, non-exclusive, non-transferable right to access and use the platform for personal, non-commercial purposes.
To the fullest extent permitted by applicable law, zoya9 and its affiliates, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform. This includes, without limitation, loss of profits, data, or goodwill.
zoya9 makes no warranties or representations regarding the accuracy, reliability, or completeness of any content on the platform. All games, odds, and services are provided on an 'as is' and 'as available' basis without any express or implied warranty of any kind.
zoya9 reserves the right to suspend, restrict, or permanently close any user account at its sole discretion, with or without prior notice, if it believes that a user has violated these Terms & Conditions, engaged in fraudulent activity, or poses any risk to the platform or other users.
Upon termination of an account, any outstanding balance that has been verified and meets withdrawal conditions will be processed in accordance with standard procedures. Funds tied to active bonuses or pending KYC review may be withheld until all conditions are resolved.
zoya9 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. We will make reasonable efforts to notify registered users of significant changes via email or an in-platform notification. However, it is your responsibility to review these terms periodically to remain informed.
Your continued use of the zoya9 platform following the posting of any changes to these Terms & Conditions constitutes your acceptance of those changes. If you do not agree with a modification, you must cease using the platform.
zoya9 is committed to promoting responsible gaming practices among all players. We actively encourage users to set personal deposit limits, session time limits, and to make use of the self-exclusion feature if they feel their gaming behaviour is becoming problematic. zoya9 strictly enforces a 21+ only policy across all of its games and services.
Gambling should always be treated as a form of entertainment, not as a means of generating income. If you or someone you know is experiencing gambling-related harm, please reach out to our support team via email. We are committed to providing guidance and assisting players in accessing professional support where needed.
These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with your use of the zoya9 platform shall first be addressed through our internal complaints resolution process. zoya9 endeavours to resolve all player disputes fairly, transparently, and within a reasonable timeframe. By using the platform, you agree to submit any unresolved dispute to the applicable dispute resolution process as determined by zoya9.
Ready to Play at zoya9?
Now that you've reviewed our Terms & Conditions, join thousands of players across Bangladesh enjoying cricket betting, live casino, slots, and more. Play responsibly and have fun.